General Support
Expert help with any app or device, billed only for the time you use.
Starting at$1.75/minute
- 24-hour Help Desk Support
- Request by Phone or Email
- Advanced Troubleshooting
- Fast Remote Response
- Help with any App or Device
On-demand Help Desk
Get Unlimited Business IT Support
Rates as low as $1.75 per minute on-demand with unlimited monthly plans starting at just $39 per user.
160+Satisfied Clients
Rated Excellent by 5-star
customer reviews
The Ultimate Value
On-demand IT Help Desk Support Services
24-hour live remote support for a fixed monthly fee.
Fast Resolutions
No long wait times or ticket queues. Get immediate help from experienced technicians, day or night.
Multi-Channel Access
Reach out to real humans (not bots) via email, live chat, phone or video, whichever works best for you.
Highly Rated Services
Our service and support has received numerous 5-star rated reviews from satisfied customers.
7minAvg Response Time
52minAvg Resolution Time
84%FCR Rate (1st Contact)
20+Years Experience
Help Desk Pricing
Flexible Options & Monthly Plans
Only $1.75 per minute for live expert support, or try our unlimited monthly plans for a flat-rate fee.
HD Pro
Unlimited access to live experts for every user on your team.
Starting at$39/user monthly
- On-demand Expert Support
- Unlimited Help Desk Access
- Live Phone, Email, and Chat
- PC and Mac Supported
- Secure Remote Assistance
- Support for Business Apps
- Support for Cloud Services
- Fast Response and Resolution
HD Premium
Everything in HD Pro plus backup, file sync and patching.
Starting at$49/user monthly
Includes all Pro features, plus:
- Data Backup and File Sync
- Updates and App Patching
96%Up to 96% of all issues are addressed remotely with help in just minutes.
- No contract or commitment
- Real humans, not bots
Are you a nonprofit organization?
We offer comprehensive management and support services to nonprofit organizations at significantly discounted prices.
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On-demand expert IT support for small business
What We Help With
Common Support Areas
Staff On-boarding
Training & Instruction
Performance Tuning
Software & Apps
Cloud Access
Email & Internet
Cybersecurity
Patching & Updates
Remote Workforce
Advanced Troubleshooting
Testimonials
What do our customers say?
These guys are top notch for IT support, am or pm they are on it. I would highly recommend them for any business!!!!
James H.They took the time to understand our specific needs and offered a customized approach… Thank you, for your outstanding service!
Allison S.Our mailboxes were restored so quickly… the migration went extremely well… BEST IT help we’ve ever had!
Sarah S.
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